Web Development Online Ticketing System
is a system used to provide the end user with information and support related to IT equipment and support services.
Knowledgeable in server-side programming languages like Python and PHP as well as HTML, CSS, and JavaScript. Understanding of the libraries and frameworks related to these languages. Have an experience in font, and back-end development. Proficiency in working with databases, including SQL databases.
Experienced in gather and analyze business requirements for IT systems and translate them into technical specifications. Expertise in designing system architectures and workflows that meet business needs.
Knowledge of project management methodologies and tools for overseeing system development projects. Handling system changes and upgrades while minimizing disruption to business operations.
Proficienct in data analysis tools and techniques to extract insights from large datasets. Familiar with reporting tools such as Power BI, or Excel for creating and presenting reports.
Possess a comprehensive understanding of computer hardware components, peripherals, and network devices. Proficiency extends to diagnosing and effectively resolving software-related issues, encompassing challenges such as application errors and system crashes. Additionally, knowledgeable in fundamental cybersecurity principles and the aptitude to proactively address prevalent security concerns.
An important turning point in my development as a computer enthusiast was obtaining my Bachelor of Science in software development. I was completely submerged in the field of computer science, programming, and software development during this program. It gave me the information and practical experience I needed to succeed in my industry. In addition to providing me with technical skills, it ignited a love for creativity and continuous improvement in me.
Throughout my GC of Business Administration program, I've developed a broad range of skills in a number of important fields. My journey brought me to the field of strategic management, where I developed a thorough grasp of developing and putting into practice successful corporate strategies to promote development and competitiveness in the fast-paced market environment of the present. My education in the field of finance and accounting encompassed financial analysis, budgeting, and financial reporting, giving me the knowledge and skills I need to make wise financial decisions and improve the financial health of organizations. I also dug into the complexities of marketing, learning how to develop and implement strategies that connect with target audiences, enhance brand equity, and boost sales. I gained knowledge in supply chain management, logistics, and process optimization in operations management to increase operational effectiveness and save costs.
Throughout my studies, I focused on data management, information security, systems analysis, and technology management. This education has equipped me with the knowledge and skills necessary to navigate the complex world of information systems and technology. I am dedicated to leveraging this expertise to drive digital transformation, optimize business processes, and enhance data-driven decision-making in today's rapidly evolving tech landscape.
My responsibilities include improving, upgrading website using Joomla and developing Physician and Records Systems using vb.net integrated with SQL Server 2008. My expertise extends to performing rigorous system analysis and design, ensuring the continuous monitoring and maintenance of computer systems and networks, and proficiently installing and configuring computer hardware, operating systems, and applications.
As an ICT System Administrator, responsibilities include ensuring the smooth operation of the IT infrastructure. This involves ongoing monitoring and maintenance of the internet connection, diagnosis of network issues, and coordination with internet service providers as necessary. Additionally, there is a crucial role in the setup and maintenance of the accounting system, along with the management of all hardware and software resources within the ICT environment. Active involvement in new computer projects and hardware installations is part of the job, along with the enforcement of policies for recording, reporting, and monitoring PC performance. Precise documentation of hardware-related activities, such as failures, repairs, installations, and removals, is essential. Furthermore, the role encompasses computer product research to support procurement and development initiatives, including hardware recommendations aligned with strategic objectives. Lastly, conducting annual end-user training sessions to empower the team with the knowledge and skills required to optimize ICT equipment usage and address associated issues.
As a Web developer and System analyst, I've been vital in designing application systems that are aligned with essential business processes and operations. My responsibilities include doing system analysis and suggesting system interventions, creating and maintaining online and database services, and providing technical assistance to users. I have played a pivotal role in maintaining and enhancing the appearance and functionality of the council's website, ensuring compliance with content and display standards, and regularly updating the site with fresh data. In addition, I developed several web-based application systems, including an electronic voucher system for the Accounting Office, an inventory system, and an evaluation system, and I monitored outsourced projects to ensure their success.
My responsibilities also extend to performing system analysis and design, maintaining software documentation, and supporting the development and implementation of new computer projects and hardware installations. I've been at the forefront of enhancing the council's website and intranet, ensuring a seamless user experience.